PRIVACY POLICY

Who is Hyspex Ltd?

Hyspex Ltd is an engineering company based in Wellington, Somerset. Find out more about us here: https://hyspex.co.uk/about-us/

How does Hyspex Ltd collect information from you?

Hyspex Ltd obtains information about you when you use the website, for example, when you complete the contact form or engage with other forms within the site.

What type of information is collected from you?

The personal information Hyspex Ltd collects might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

Use of ‘cookies’

Like many other websites, the Hyspex Ltd website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, Hyspex Ltd use cookies to store your country preference. This helps to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website. See our cookie policy here: https://hyspex.co.uk/cookie-policy-uk/

How is your information used?

Hyspex Ltd may use your information to:

• Contact you regarding queries raised in the contact form;
• Progress an order you have submitted and send you information directly related to this;
• Carry out our obligations arising from any contracts entered into by you and us;
• Deal with entries into a competition;
• Seek your views or comments on the services we provide;
• Notify you of changes to our services;
• Send you communications which you have requested and that may be of interest to you.
• These may include information about campaigns, appeals, other fundraising activities, promotions of our associated companies goods and services;

Who has access to your information?

Hyspex Ltd will not sell or rent your information to third parties and will not share your information with third parties for marketing purposes.

Third Party Service Providers working on Hyspex Ltd’s behalf: HyspexLtd may pass your information to third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings).

However, when Hyspex Ltd use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from Hyspex Ltd. If you do not want to receive direct marketing communications from us about our exciting products and services, then you can unsubscribe at any time by clicking on the ‘unsubscribe’ link at the bottom of any marketing email sent by Hyspex Ltd or by contacting us.

You can change your marketing preferences at any time by contacting us by email: info@hyspex.co.uk or telephone on 01823 663686.

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:

Send an email and request the information held about you;

Email: info@hyspex.co.uk 

Telephone: 01823 663686

Right to erasure

Visitors / users of the site should have the ability to have all records of their personal data held by a business where there is no legitimate reason for that business to maintain that reason. This includes where GDPR is super-ceded by other laws governing the details obtained.

To request erasure please contact: info@hyspex.co.uk.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.